Privacy Policy

Last updated: May 12, 2025

This Privacy Policy describes how Canvas of Faith (the "Site", "we", "us", or "our") collects, protects, uses, and discloses your personal information when you visit our website, utilize our services, or make a purchase from canvasoffaith.com (the "Site"), or otherwise communicate with us (collectively, the "Services").

For the purposes of this Privacy Policy, "you" and "your" refers to you as the user of our Services, whether you are a customer, a casual website visitor, or any other individual whose information we collect in accordance with this policy.

Please read this Privacy Policy carefully before using our Services.

1. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our operational, legal, or regulatory practices. Any updates will be posted directly on this page with a revised "Last updated" date. We encourage you to review this policy periodically to stay informed about how we safeguard your data.

2. How We Collect and Use Your Personal Information

To successfully deliver our Services and fulfill your orders, we collect personal information from various sources. The specific types of data we gather depend entirely on how you interact with our Site.

Beyond the specific operations outlined below, we may also utilize your information to maintain direct communication with you, optimize our storefront, fulfill legal compliance obligations, enforce our Terms of Service, and defend our corporate rights or the rights of our community members.

3. What Personal Information We Collect

The term "personal information" refers to any data that identifies, relates to, describes, or can be reasonably linked to you. Here are the categories of information we collect:

Information You Provide Directly to Us:

  • Contact Information: Your full name, physical shipping address, billing address, phone number, and email address.

  • Transaction Details: Order history, payment confirmations, and details regarding items you have viewed, purchased, or added to your shopping cart.

  • Account Credentials: Usernames, passwords, and security verification data used to secure your personal account.

  • Customer Support Records: Any text, messages, or information you explicitly choose to include when reaching out to our help center.

Information Automatically Collected (Usage Data):

When you browse our Site, we automatically track certain analytics regarding your interaction with our Services. To achieve this, we utilize cookies, pixels, and related digital tracking technologies. This Usage Data may encompass your device configuration, web browser details, network connection status, IP address, and timestamps of your visits.

Information From Third Parties:

We may securely obtain data from external service providers who support our business infrastructure, including:

  • Our e-commerce platform provider (Shopify).

  • Authorized payment gateways (who securely process your credit/debit card details and billing addresses to fulfill our contract).

  • Marketing and analytics partners who help us understand advertisement interactions via online tracking tools.

4. Detailed Uses of Your Personal Information

  • Order Fulfillment: We process your personal data to manage secure transactions, arrange shipping, facilitate eligible returns/exchanges, and send transactional notifications regarding your account or purchases.

  • Marketing and Targeted Ads: We may utilize your data to distribute promotional emails or text messages and to tailor relevant advertisements on our website or external platforms. (For European residents, this processing is grounded in our legitimate business interests under Art. 6 (1) (f) GDPR).

  • Fraud Mitigation & Security: We monitor personal data to identify, investigate, and prevent fraudulent, malicious, or unlawful actions, ensuring our platform remains safe for all users.

  • Service Enhancement: We evaluate customer communications to refine our product offerings, upgrade website performance, and maintain a high standard of customer care.

5. Cookies and Global Privacy Control (GPC)

Our website utilizes Cookies to enhance user experience, remember your preferences, and power our analytics tools. You can configure your device web browser to reject or delete cookies; however, please note that blocking them may disable certain interactive features or checkout functionalities on our store.

Our platform respects the Global Privacy Control (GPC) signal. If your browser transmits a GPC preference, we will automatically interpret it as a valid request to opt-out of data sharing or targeted advertising for that specific device and browser session.

6. Disclosing Personal Information

We do not sell your personal data in the traditional sense. However, under strict confidentiality terms, we may disclose your information to external parties for legitimate business operations, such as:

  • Third-party vendors who handle IT management, shipping, fulfillment, and cloud storage on our behalf.

  • Corporate marketing partners to deliver tailored promotional campaigns.

  • Legal authorities when required to comply with valid subpoenas, search warrants, or court orders.

  • Entities involved in a business corporate merger, acquisition, or restructuring asset transaction.

7. Data Retention and Safety

Please note that no digital transmission or data storage infrastructure can be guaranteed as 100% secure. We strongly advise against sharing sensitive passwords or financial credentials through unsecured communication channels.

We retain your personal data only for as long as necessary to manage your active customer account, provide our products, resolve legal disputes, or satisfy mandatory regulatory record-keeping laws.

8. Your Legal Rights

Depending on your geographical location (such as residents of certain U.S. states or the European Economic Area), you may possess the following legal privacy rights:

  • Right to Access/Know: Request a detailed copy of the specific personal data we hold about you.

  • Right to Deletion: Request that we permanently erase your personal information from our databases.

  • Right to Correction: Request updates to correct any inaccurate or incomplete personal data.

  • Right to Opt-Out: Direct us to halt the processing of your data for targeted advertising or activities legally classified as a "sale" or "sharing."

To exercise any of these rights, please submit a formal request via the contact details provided below. We will never discriminate or penalize you for exercising your privacy rights.

9. International Data Transfers

By accessing our Services, you acknowledge that your personal information may be transferred, stored, and processed outside your home country. For transfers involving European data to international destinations, we strictly rely on legally recognized frameworks, such as the European Commission's Standard Contractual Clauses (SCCs), to guarantee equivalent security standards.

10. Contact Us

If you have any questions, wish to file a complaint regarding our data handling, or would like to exercise your legal privacy rights, please contact our support team at:

  • Email: help@canvasoffaith.com